Contact

Contact Us

We read everything. Bug reports, balance feedback, hero ideas and business enquiries all reach the same small team.

Email

support@herohavoc.io

We usually reply within a few days. There is no phone line and no live chat.

What to include in a bug report

  • • The device and browser you were playing on (for example, iPhone Safari or Windows Chrome).
  • • Which mode you were in: solo survival, CPU partner or online co-op.
  • • Which hero you were playing and roughly which wave you reached.
  • • What you expected to happen, and what happened instead.
  • • A screenshot if you have one — it usually saves a whole round of questions.

Other reasons to write

Hero and villain ideas

Tell us the power fantasy, not just the name — what the basic attack, special and passive should feel like.

Privacy requests

Ask us anything about the data the game stores. See the privacy policy first — most progress lives only on your own device.